• Frequently Asked Questions (FAQs) Page

     

    • Q:  Can I let others use my WSSD issued Chromebook?
    • A:  No, students should not loan the Chromebook to anyone (including family members) and must not share login or password information for any website or services.

     

    • Q:  Do I need to bring my Chromebook to school each day?
    • A:  It is expected that all students will bring their Chromebook to school with them EVERY SCHOOL DAY. A Chromebook that is left at home will be treated the same as if textbooks or homework were left at home.

     

    • Q:  What if I forget to bring my Chromebook to school?
    • A:  Students who forget to bring their Chromebook to school will not be provided with a loaner.

     

    • Q:  Do students need to purchase a cover or skin for their assigned Chromebook?
    • A:  No. However, Chromebook skins, covers, carrying cases are acceptable and encouraged (but will not be provided by the district). These can be useful to protect the device and help distinguish Chromebooks from each other.  NOTE:  Do not add anything to the outside of the Chromebook that cannot be removed (no perminient stickers, skins, labels, etc.)

     

    • Q:  What if I lose the power plug to my Chromebook?
    • A:  Students are responsible for the replacement of lost/damaged Chromebook charging plugs. Replacement chargers must be purchased from www.dell.com (Dell Part 492-BBKH) or the SHHS School Store (approximately $60). Compatible or refurbished replacement charger cannot be accepted and may not be safe.


    • Q:  What if my Chromebook is damaged?
    • A:  Damaged Chromebooks should be taken to the Student Chromebook Help Desk located in the SHHS Library.  An incident report will be filled out and signed by the student, and a loaner Chromebook will be issued.

       

    • Q:  What if my Chromebook is lost or stolen?
    • A:   If your assigned Chromebook is lost or stolen, go to the Student Chromebook Help Desk located in the SHHS Library. An incident report will be filled out and signed by the student, and then given to a building principal who will investigate the situation. If necessary, a police report will be filed by a building principal.  A loaner Chromebook will not be issued until the investigation is complete.

     

    • Q:  What if the WSSD asset tag or device name label applied to the Chromebook falls off?
    • A:  WSSD asset tags and device name labels applied by the district may not be removed or altered. If either the asset tag or device name label on your assigned Chromebook needs to be replaced please bring your Chromebook to the Student Chromebook Help Desk located in the SHHS Library for replacement labels.